Privacy Policy

Privacy Policy

Last updated: June 8, 2026

WheelchairsBags.com (“we”, “us”, or “our”) operates wheelchairsbags.com and is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have about that information.

Information We Collect

We collect information you provide directly to us when you:

  • Create an account or place an order for wheelchair or mobility-device bags
  • Request a quote for bulk or DME-provider pricing
  • Contact us for customer support or sizing help
  • Subscribe to our newsletter

This information may include your name, email address, phone number, shipping and billing address, payment information processed by our payment partners, and your order history.

How We Use Your Information

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and tracking information
  • Respond to your inquiries and provide product-fit assistance
  • Improve our website, product selection, and services
  • Send promotional communications when you have opted in
  • Comply with applicable legal obligations

Information Security

We implement industry-standard security measures to protect your personal information. All payment transactions are processed through PCI-compliant payment processors (Stripe and PayPal) and encrypted using SSL/TLS technology. We do not store full credit card numbers on our servers.

Third-Party Services

We use third-party services such as payment processors, shipping carriers (UPS, FedEx, USPS), and analytics tools. These services collect and process information according to their own privacy policies.

Cookies and Tracking

We use cookies to enhance your browsing experience, remember your cart contents, and analyze site traffic. See our Cookie Policy for details.

Your Rights

You have the right to request access to, correction of, or deletion of the personal information we hold about you. California residents have additional rights under the CCPA. Contact us using the information below to exercise these rights.

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above will reflect the most recent revision.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us:

WheelchairsBags.com
1015 N I35E, Suite 218
Carrollton, TX 75006
Email: info@wheelchairsbags.com
Phone: 800-884-6456